UAE's Healthcare Partner
Trusted by Many Private Clinics

Transform Your Clinic'sAdministrative Efficiency

Expert administrative and billing solutions designed specifically for UAE healthcare providers. Streamline operations, ensure compliance, and maximize revenue with our proven methodologies.

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By 2027
Built to serve 200+ UAE clinics
The UAE Practice Backbone
68%
Admin Time Reduced
Average Efficiency Gain
AED 3.5M+
Revenue Optimized
Client Savings
99%
Client Satisfaction
Success Rate

Comprehensive Healthcare Solutions

End-to-end administrative services designed to optimize your clinic's performance and ensure regulatory compliance

Complete administrative system audit

Comprehensive analysis of your clinic's workflows

DHA/HAAD compliant billing solutions

Fully compliant with UAE healthcare regulations

Insurance claims processing & management

Streamlined claims and revenue cycle management

Custom reporting & analytics

Data-driven insights for better decisions

Staff training & operational support

Expert training and ongoing support

Ongoing system optimization

Continuous improvement for maximum efficiency

Serving Across UAE

Dubai
Abu Dhabi
Sharjah
Ajman
and more...

Fully Compliant & Certified

DHA Compliance
HAAD Certification
ISO 9001:2015
The Hidden Costs

UAE Private Clinics Lose AED 42,000+/Year On

These operational challenges impact your clinic's growth and profitability

Missed Patient Calls

38% of inquiries

Lost to competitors due to delayed responses

Appointment Gaps

31% no-show rate

Wasting prime consultation slots daily

Revenue Delays

22 days average

Insurance claims and payment processing

Admin Burden

4 hours/day

DHA compliance and manual documentation

The Complete Solution

How PrivadoCare UAE Works

UAE-tailored support that integrates seamlessly with your clinic

Complete Admin Support

100% coverage

From patient intake to follow-ups by our UAE-trained team

Smart Scheduling System

75% fewer gaps

Multi-language appointment booking, reminders, and confirmations

Insurance & Billing

12-day faster claims

DHA-compliant processing for all major UAE insurers

Real-Time Insights

Daily dashboards

Performance metrics and compliance tracking

UAE Healthcare Specialists

  • 5-minute setup with your existing EMR systems
  • DHA & MOH compliant data handling
  • Bilingual team (English & Arabic)

No setup fees • Flexible contracts

Step-by-Step Process

How PrivadoCare+ Works

From patient booking to insurance claim processing - see how we handle every step of your clinic's administrative workflow

Step 1

Patient Initiates Booking

Multiple booking channels

Patient contacts via WhatsApp, Call or Booking link
VA receives booking request
Bilingual support (English/Arabic)
Shares Booking link for easy booking
Step 2

Patient Fills Booking Form

Smart form with Google Calendar sync

Selects desired service
Chooses date/time (Google Calendar synced)
Selects payment type: SELF-PAY or INSURANCE
Step 3

Automated Form Distribution

Different paths for self-pay vs insurance

Self-Pay Client

Consent form
Service intake form

Insurance Claim Client

Insurance authorization form
Consent form
Step 4

Insurance Authorization Process

Only for insurance patients

1

VA forwards details to insurance partner

Secure channel (Email/Google Sheets)

2

Partner verifies eligibility

Insurance Card, Emirates ID, Clinic license

3

Partner submits to insurer

Daman, Thiqa, Neuron, NAS, etc.

4

Authorization response received

Approved

AED 300

→ Proceed

Denied

Reason: Expired card

→ Reschedule

Step 5

Clinic Provides Service

Doctor performs consultation/session

Patient arrives at clinic
Clinic sees event in calendar with notes
Insurance/self-pay status visible
Amount and form status included
Step 6

Post-Service Processing

VA completes session tracking

VA marks session complete in Notion "Client Tracker"
Notes added: Form submitted, invoice paid, etc.
Different actions based on payment type
Step 7

Invoice & Claim Management

Automated financial processing

Self-Pay

No further action needed

Insurance

Partner files final claim using approved auth + clinic summary

Step 8

Weekly Reporting

Comprehensive clinic updates

Bookings completed
Forms collected
Invoices sent/paid
Claims processed (via partner)
Proven Results

Real Clinic Success

Measurable improvements our UAE partners achieve with PrivadoCare

92%

Reduction in No-Shows

Multi-language reminders and confirmations

3.5 Hours

Saved Daily

Average time UAE clinics reclaim each day

45%

Faster Claims

Accelerated insurance claim processing

200+

UAE Clinics

Built to serve 200+ UAE clinics by 2027.

The ClinicCare UAE Difference

Why Choose Us

UAE's premier back-office support built exclusively for private healthcare clinics

UAE Healthcare Specialists

100% UAE-trained team

Deep expertise in DHA, MOH, and HAAD compliance requirements

Lightning Fast Setup

1-day onboarding

Go live in 24 hours with seamless EMR integration

Bilingual Support

24/7 availability

Dedicated assistants fluent in English and Arabic

Compliance & Security

Enterprise-Grade Protection

Your clinic's data is safeguarded with healthcare-specific measures

DHA & MOH Compliant

Certified

Full compliance with UAE healthcare data protection standards

256-bit Encryption

AES-256

AES-256 encrypted data in transit and at rest

UAE Data Centers

UAE-based

Data stored in ISO 27001-certified UAE facilities

Regular Audits

Verified

Quarterly security reviews with independent experts

DHA Approved
ISO 27001
AES-256

Built exclusively for

UAE Healthcare Providers

99.9% Uptime Guarantee

Common Questions

Frequently Asked Questions

Your dedicated admin assistant will be ready within 24 hours after submitting our simple onboarding form. We'll integrate with your existing systems the same day.
Yes, we seamlessly integrate with popular UAE EMR systems, WhatsApp Business, email, and most practice management tools. We also work with major insurance portals for pre-approvals and claims.
We provide you with a bilingual (English/Arabic) booking portal that integrates with your website and Google Business Profile. Patients can book online, call, or WhatsApp us. We handle everything from confirmation to calendar updates and reminders.
Absolutely. We maintain full compliance with DHA, MOH, and HAAD data protection standards. Our UAE-based servers are ISO 27001-certified with strict patient confidentiality protocols.
Yes! We manage insurance verifications, pre-approvals, claim submissions, and follow-ups with all major UAE insurance providers including Daman, Nextcare, Mednet, and more.
You can cancel anytime with 30 days' notice. No long-term contracts, penalties, or hidden fees. We believe in earning your business every month.